.czkj-content-body{
    height: 100%;
    width: 100%;
    background: url("../image/bg.jpg");
    background-size: 100% 100%;
}
.czkj-content-all {
    display: flex;
    flex: 1;
    justify-content: center;
    align-items: center;
    padding-top: 80px;
}

.czkj-content {
    width: 1400px;
}

.czkj-content-out {
    position: relative;
    width: 1200px;
    height: 800px;
    margin: 0 auto;
}

.czkj-content-out div {
    box-sizing: border-box;
}

.czkj-chat-body {
    height: 710px;
    border-radius: 6px;
    /*overflow: hidden;*/
    position: relative;
}

/*聊天框头部*/
.czkj-radio-title {
    height: 166px;
    position: relative;
    overflow: hidden;
    top: -100px;
}

.czkj-chat-title{
    position: relative;
}

.czkj-logo-title-out{
    background-color: #fff;
    left: 30px;
    top: -165px;
    height: 66px;
    position: absolute;
    width: calc(100% - 30px);
    box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.1), 0px -2px 2px rgba(0, 0, 0, .1);
    overflow: hidden;
    border-radius: 10px;
}

.czkj-logo-title{
    width: 100%;
    height: 66px;
    padding-left: 140px;
    line-height: 66px;
    color: #333;
    background: url("../image/banner-bg.png") no-repeat;
    background-size:100% 100%;
    bottom: 2px;
    z-index: 10;
}

.czkj-logo-radio{
    position: absolute;
    width: 150px;
    height: 150px;
    box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.1), 0px -2px 2px rgba(0, 0, 0, .1);
    background-color: #fff;
    border-radius: 50%;
    z-index: 11;
    left: 2px;
    top: 34px;
}

.czkj-logo-radio img{
    width: 100%;
    height: 100%;
}

.czkj-logo-icon {
    float: left;
}

.czkj-logo-name {
    font-size: 24px !important;
    font-weight: 700;
    vertical-align: top;
}

.czkj-logo-icon img {
    width: 40px;
    height: 40px;
    position: relative;
    top: -3px;
    margin-right: 8px;
}

.czkj-title-right {
    float: right;
    font-size: 18px !important;
}

.czkj-time, .czkj-my {
    float: left;
    margin-right: 20px;
    cursor: pointer;
    font-size: 18px !important;
}

.czkj-my {
    background-color: #EDF4FC;
    color: #3F91E5;
    border-radius: 20px;
    font-size: 14px;
    float: left;
    margin: 18px auto;
    height: 32px;
    line-height: 32px;
    padding: 0px 12px;
    text-align: center;
    cursor: pointer;
    width: 143px;
    background-size: 50% 50%;
}

/*聊天框核心内容*/
.czkj-chat-center {
    padding-right: 400px;
    height: 100%;
    width: 100%;
    position: absolute;
    top: 96px;
}

/*聊天内容左边部分*/
.czkj-chat-left {
    width: 100%;
    height: 100%;
    position: relative;
    padding-bottom: 159px;
    box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.1), 0px -2px 2px rgba(0, 0, 0, .1);
    border-radius: 10px;
    overflow: hidden;
}

.czkj-chat-input {
    position: absolute;
    bottom: 0;
    left: 0;
    width: 100%;
    height: 159px;
    background-color: #fff;
}

.czkj-chat-input .input-before{
    position: absolute;
    left: 30px;
    top: 50px;
    width: 20px;
    height: 20px;
    background: url('../image/all-icon.png') no-repeat -6px -254px;
    background-size: 500px 300px;
}

.czkj-textarea {
    width: 100%;
    height: 80px;
    resize: none;
    border: none;
    padding: 6px;
    padding-left: 60px;
    font-size: 14px !important;
    overflow: auto;
    outline-style: none;
    margin-top: 40px;
    padding-top: 12px;
}

.czkj-chat-input .czkj-enter {
    position: absolute;
    bottom: 0;
    padding: 10px 12px;
    line-height: 36px;
    width: 100%;
}

.czkj-chat-input .czkj-enter-word {
    color: #9b9898;
    font-size: 14px !important;
    float: left;
}

.czkj-chat-input #limit{
    color: #108EE9;
    display: inline-block;
    width: 24px;
    text-align: right;
}
.czkj-chat-input #limit.red-word{
    color: #F5150B;
}

.czkj-history-btn{
    background-color: #EDF4FC;
    color: #3F91E5;
    border-radius: 20px;
    float: left;
    width: 110px;
    height: 32px;
    line-height: 32px;
    padding: 0px 12px;
    text-align: center;
    margin: 2px 15px;
    cursor: pointer;
}

.czkj-enter-word-err{
    color: #F5150B;
}

.czkj-chat-input .czkj-enter-btn {
    background: #ccc;
    border-radius: 100px;
    width: 90px;
    height: 36px;
    line-height: 36px;
    font-size: 16px !important;
    text-align: center;
    margin-right: 0;
    float: right;
    color: #fff;
    font-weight: 700;
    cursor: pointer;
    position: absolute;
    bottom: 10px;
    right: 10px;
}

.czkj-chat-input .czkj-enter-btn.actived {
    background: #108EE9;
}

.czkj-enter-btn img{
    width: 14px;
    height: 14px;
    margin-right: 5px;
}

.czkj-chat-right {
    width: 370px;
    height: 100%;
    position: absolute;
    right: 0;
    top: 0;
}

.czkj-common-list, .czkj-history-list {
    height: calc(50% - 10px);
    box-shadow: 0 2px 12px 0 rgba(0, 0, 0, 0.1), 0px -2px 2px rgba(0, 0, 0, .1);
    border-radius: 10px;
    position: relative;
    padding: 0 20px;
    background: url("../image/list-bg.png") no-repeat;
    background-size: 100% 100%;
}

.czkj-common-list{
    margin-bottom: 20px;
}

.czkj-hot-item {
    padding: 6px 10px;
    line-height: 28px;
    font-size: 14px !important;
    padding-left: 20px;
    position: relative;
    color: #333;
    cursor: pointer;
    width: 100%;
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    overflow: hidden;
    margin: 4px 0;
}
.czkj-history-list .czkj-hot-item {
    -webkit-line-clamp: 1;
}
.czkj-hot-item span {
    font-size: 14px !important;
}

.czkj-hot-item i{
    position: absolute;
    left: -4px;
    width: 18px;
    height: 18px;
    top: 12px;
}

.czkj-common-groups .czkj-hot-item i{
    background: url('../image/all-icon.png') no-repeat -141px -58px;
    background-size: 500px 300px;
}

.czkj-history-list .czkj-hot-item i{
    background: url('../image/all-icon.png') no-repeat -141px -7px;
    background-size: 500px 300px;
    -webkit-line-clamp: 1;
}

.czkj-hot-item img {
    width: 12px;
    height: 12px;
    position: absolute;
    left: 22px;
    top: 12px;
}

.czkj-right-question-tile {
    border-bottom: 1px solid #e5e5e5;
    color: #0F59A4;
    font-size: 16px !important;
    font-weight: 700;
    line-height: 44px;
}

.czkj-right-question-tile .czkj-tile-icon{
    width: 30px;
    height: 20px;
    display: inline-block;
    position: relative;
    top: 4px;
    left: -8px;
}

.czkj-history-del{
    float: right;
    font-size: 12px;
    color: #ccc;
    cursor: pointer;
}

.czkj-history-del img{
    width: 14px;
    height: 14px;
    position: relative;
    top: -1px;
    margin-right: 2px;
}

.czkj-common-title .czkj-tile-icon{
    background: url('../image/all-icon.png') no-repeat 0 -144px;
    background-size: 500px 300px;
}

.czkj-qa-title .czkj-tile-icon{
    background: url('../image/all-icon.png') no-repeat 0 -103px;
    background-size: 500px 300px;
}

.czkj-change-icon{
    width: 80px;
    height: 32px;
    display: inline-block;
    background: url('../image/all-icon.png') no-repeat 0 -169px;
    background-size: 500px 300px;
    position: relative;
    cursor: pointer;
    right: -8px;
}

.czkj-recommend-change{
    top: -10px;
}

.czkj-other-change{
    top: 0px;
}

.question-radio {
    text-align: center;
    height: 20px;
    position: absolute;
    bottom: 10px;
    width: 100%;
    left: 0;
}

.no-histroy {
    text-align: center;
    font-size: 14px;
    line-height: 34px;
    color: #999;
}

.question-radio i {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background-color: #ccc;
    margin-right: 10px;
    cursor: pointer;
}

.question-radio i.active {
    background-color: #2590FC;
}

#czkj-chat {
    height: 100%;
    width: 100%;
    background-color: #fff;
    overflow-x: hidden;
    overflow-y: auto;
    letter-spacing: 1px;
}

#czkj-chat  li {
    /*overflow: hidden;*/
    margin: 10px 0;
    padding-left: 30px;
    min-height: 47px;
    padding-bottom: 15px;
    position: relative;
}

#czkj-chat  li:after {
    visibility: hidden;
    display: block;
    font-size: 0;
    content: " ";
    clear: both;
    height: 0;
}

#czkj-chat li.czkj-server {
    text-align: center;
    color: #868686;
    font-size: 12px;
    min-height: 20px;
    margin: 10px 0;
    padding-bottom: 0;
    line-height: 22px;
}

#czkj-chat .czkj-user {
    padding-left: 0;
    padding-right: 60px;
}

#czkj-chat.no-user-icon .czkj-user {
    padding-right: 20px;
}
#czkj-chat.no-robot-icon .czkj-robot {
    padding-left: 20px;
}

#czkj-chat.no-user-icon .czkj-user-avatar, #czkj-chat.no-robot-icon .czkj-robot-avatar, .hot-type.pEvent .hot-type-inner {
    display: none;
}
.czkj-user-avatar {
    position: absolute;
    right: 10px;
    top: 0;
    width: 40px;
    height: 40px;
}

.czkj-user-avatar img {
    width: 100%;
    height: 100%;
}

.czkj-msg {
    float: left;
    padding: 8px 12px;
    color: #333;
    background: #F7FAFF;
    max-width: 90%;
    width: auto;
    box-sizing: border-box;
    text-indent: 0;
    font-size: 14px !important;
    line-height: 22px;
    border-radius: 12px;
    border-top-left-radius: 0px;
    padding-left: 18px;
    position: relative;
    word-break: break-word;
    box-shadow: 0 2px 2px 0px rgba(15, 89, 164, 0.08);
}

.czkj-user .czkj-msg {
    float: right;
    color: #fff;
    border-top-right-radius: 0px;
    border-top-left-radius: 12px;
    background-color: #2272C3;
}

.czkj-robot .czkj-msg:before {
    border-right: 10px solid #fff;
    border-bottom: 10px solid #fff;
}

.czkj-user .czkj-msg:before {
    border-left: 10px solid #1989f9;
    border-bottom: 10px solid #1989f9;
}

.czkj-special-width .czkj-msg {
    width: 60%;
}
.czkj-form-max-width .czkj-msg {
    max-width: 564px;
}

#czkj-chat  li.czkj-robot {
    padding-left: 60px;
}

.czkj-robot-avatar {
    position: absolute;
    left: 10px;
    top: 0;
    width: 40px;
    height: 40px;
}

.czkj-robot-avatar img {
    width: 100%;
    height: 100%;
}

.czkj-mobile-common-title {
    text-align: left;
    font-weight: 700;
    font-size: 14px;
    padding-bottom: 4px;
    margin-bottom: 4px;
    border-bottom: 1px dashed #d6def1;
    position: relative;
    padding-left: 12px;
    position: relative;
}

.czkj-mobile-common-title i {
    position: absolute;
    left: -2px;
    top: 2px;
    width: 6px;
    height: 18px;
    background-color: #1989f9;
}

.czkj-user-btn-item i{
    height:  60px;
    width: 80px;
    background: url('../image/all-icon.png') no-repeat -212px -56px;
    background-size: 500px 300px;
    display: inline-block;
}

.czkj-mobile-history i{
    background: url('../image/all-icon.png') no-repeat -212px -141px;
    background-size: 500px 300px;
}


.czkj-back-icon i{
    background: url('../image/all-icon.png') no-repeat -281px -55px;
    background-size: 500px 300px;
}

.czkj-message-icon i{
    background: url('../image/all-icon.png') no-repeat -281px -141px;
    background-size: 500px 300px;
}

/*热门主题*/
.hot-type {
    background-color: #F8FBFF;
    height: 52px;
    width: 100%;
    position: absolute;
    top: -12px;
    left: 0;
    color: #333;
    overflow: hidden;
    transition: opacity 1s;
    padding: 4px 80px 4px 20px;
}

.hot-type-title {
    line-height: 44px;
    font-size: 14px !important;
    float: left;
    color: #0F59A4;
}

.hot-type-item {
    float: left;
    border: 1px solid #e9edf7;
    box-shadow: 0 1px 4px 0 rgba(15, 89, 164, 0.2);
    border-radius: 20px;
    cursor: pointer;
    color: #333;
    margin: 7px 4px;
    padding: 0px 11px;
    font-size: 14px !important;
    text-align: center;
    vertical-align: middle;
    background-color: #fff;
    line-height: 32px;
    height: 32px;
}

.hot-type-item:hover {
    color: #108EE9;
    background-color: #EBF6FF;
}

.last-hot-type-item {
    position: absolute;
    right: 10px;
    top: 16px;
}

.last-hot-type-item i{
    width: 20px;
    height: 20px;
    background: url('../image/all-icon.png') no-repeat -6px -217px;
    background-size: 500px 300px;
    display: inline-block;
}

.last-hot-type-item.actived i{
    transform: rotateX(180deg);
}

.chat-toggle, .voice-hold {
    display: none;
}

.chat-toggle i{
    width: 40px;
    height: 40px;
    display: inline-block;
    background: url("../image/all-icon.png") no-repeat -146px -107px;
    background-size: 500px 300px;
}
.chat-toggle .input-btn{
    background: url("../image/all-icon.png") no-repeat -230px -7px;
    background-size: 500px 300px;
}

.view-mattch {
    color: #5279ef;
    margin-left: 10px;
    cursor: pointer;
}

.czkj-err-msg {
    position: fixed;
    top: -80px;
    left: 50%;
    min-width: 340px;
    border-radius: 4px;
    border: 1px solid #ebeef5;
    transform: translateX(-50%);
    background-color: #edf2fc;
    overflow: hidden;
    padding: 15px 15px 15px 20px;
    display: flex;
    align-items: center;
    z-index: 2000;
    color: #484c4c;
    transition: top 0.4s;
}

.czkj-user-btns {
    display: none;
}

/*推荐问题*/
.czkj-recommend-title {
    font-weight: 700;
    font-size: 14px !important;
    padding-bottom: 10px;
    position: relative;
    padding-left: 0px;
    color: #0F59A4;
}

.czkj-recommend-title i {
    width: 18px;
    height: 18px;
    display: inline-block;
    position: relative;
    top: 5px;
    margin-right: 5px;
}

.czkj-hot-title-img{
    margin-right: 10px;
    width: 20px;
    position: relative;
    top: -2px;
}

.czkj-hot-change{
    float: right;
    color: #108EE9;
    cursor: pointer;
}

.czkj-hot-change img{
    width: 18px;
    height: 18px;
    margin-right: 5px;
}

.czkj-recommend-item ,.czkj-history-item{
    color: #108EE9;
    line-height: 22px;
    padding: 10px 0;
    cursor: pointer;
    padding-left: 15px;
    font-size: 14px;
    position: relative;
    border-bottom: 1px dashed #ADD1FF;
}

.czkj-recommend-item:hover,.czkj-history-item:hover{
    background-color: #E8F1FF;
}

.czkj-recommend-item:before,.czkj-history-item:before {
    position: absolute;
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background-color: #2590FC;
    left: 0;
    top: 18px;
}

.czkj-history-title{
    height: 30px;
    font-size: 14px !important;
    font-weight: 700;
    color: #0F59A4;
}

/*.czkj-history-item{*/
/*    !*color: #333333;*!*/
/*    border-bottom: 1px dashed #C3DDFF;*/
/*}*/

/*.czkj-history-item:before {*/
/*    background: linear-gradient(to right,#9FD7FF,#1578DD);*/
/*}*/

.czkj-view-more-li {
    text-align: center;
    cursor: pointer;
    position: relative;
    height: 30px;
    border-top: 1px dashed #ccc;
}

.czkj-view-more-li:before {
    content: "";
    width: 0;
    height: 0;
    border: 10px solid;
    border-color: #2590FC transparent transparent;
    position: absolute;
    top: 12px;
    left: 50%;
}

/*智能推荐*/
.czkj-suggest {
    position: absolute;
    bottom: 120px;
    left: 46px;
    background-color: #fff;
    padding: 8px 20px;
    width: 60%;
    font-size: 12px;
    z-index: 999;
    max-height: 300px;
    overflow: hidden;
    overflow-y:auto;
    display: none;
    box-shadow: 0px 1px 4px rgba(0, 0, 0, 0.2);
}

.czkj-suggest li {
    padding: 5px;
    color: #333;
    cursor: pointer;
    list-style: none;
    line-height: 34px;
    border-bottom: 1px solid #E0E0E0;
}

.czkj-suggest li:last-child {
    border-bottom: none;
}

.czkj-suggest .red-span{
    color: #FF6969;
}

.czkj-suggest li:hover,.czkj-suggest li:hover span {
    color: #108EE9;
    /*background-color: #dadada;*/
}

.czkj-many-group-title{
    font-size: 14px !important;
    color: #0F59A4;
    margin-bottom: 10px;
    padding-right: 80px;
}

.czkj-no-list {
    /*margin-bottom: 15px;*/
    overflow: hidden;
}

.czkj-no-item {
    float: left;
    border: 1px solid #ccc;
    padding: 0px 15px;
    height: 30px;
    line-height: 30px;
    margin: 10px;
    border-radius: 100px;
    cursor: pointer;
}

.czkj-no-item.active {
    background-color: #639de8;
    color: #fff;
    border: 1px solid #639de8;
}

.czkj-submit-no div {
    float: right;
    width: 60px;
    height: 30px;
    background-color: #639de8;
    color: #fff;
    line-height: 30px;
    text-align: center;
    border-radius: 6px;
    cursor: pointer;
}

.czkj-answer-item {
    cursor: pointer;
    color: #639de8;
    border-bottom: 1px dashed #ccc;
    padding: 4px 0;
    line-height: 22px;
}

.czkj-resource-group {
    margin-top: 15px;
    padding-bottom: 10px;
}

.czkj-resource-item img {
    width: 15px;
    height: 15px;
    position: relative;
    top: -1px;
    margin: 3px;
}


.czkj-source-out {
    /*max-width: 60%;*/
    width: 580px;
    /* height: 234px; */
    border: 1px solid #e5e5e5;
    padding: 10px;
    margin: 10px 0;
    transition: padding 0.4s;
    cursor: pointer;
    border-radius: 12px;
    box-shadow: 0px 4px 8px rgba(0, 0, 0, 0.05);
}

.czkj-source-out:hover {
    box-shadow: 0px 4px 8px rgba(0, 0, 0, 0.3);
}


.czkj-source {
    width: 100%;
    height: 100%;
    overflow: hidden;
    position: relative;
    border-radius: 10px;
    max-height: 314px;
}

.czkj-source img, .czkj-source video, .czkj-source audio {
    width: 100%;
}


.czkj-resource-item, .czkj-resource-view-item a {
    cursor: pointer;
    color: #639de8;
}

.czkj-interface {
    margin-top: 25px;
}

.czkj-resource-item, .czkj-resource-view-text {
    color: #3c3c3c;
}

.czkj-resource-view-text{
    max-height: 110px;
    overflow: hidden;
}

.czkj-resource-more-text{
    max-height: 110px;
    overflow: hidden;
}

.czkj-source-video {
    background-color: rgba(0, 0, 0, .4);
    position: absolute;
    width: 100%;
    height: 100%;
    z-index: 2;
    left: 0;
    top: 0;
}

.czkj-source-video img {
    content: '';
    position: absolute;
    width: 50px;
    height: 50px;
    left: 50%;
    top: 50%;
    z-index: 30;
    margin-top: -25px;
    margin-left: -25px;
}

.hide-reslib-text {
    opacity: 0;
    display: none;
}

.temporaryElements {
    opacity: 0;
    position: absolute !important;
    pointer-events: none;
    width: 100%;
    box-sizing: border-box;
}

.temporaryElements .hide-reslib-text {
    opacity: 1;
    display: block;
}

.czkj-gpt .czkj-modal-content{
    height: 70%;
    top: 10%;
}
.czkj-policy .czkj-modal-body {
    padding: 10px;
}
.czkj-policy .czkj-modal-content {
    width: 1300px;
    left: 0;
    right: 0;
    margin: auto;
    max-width: 98%;
}

.loading-img{
    text-align:center;
}
.loading-img img{
    height: 6px;
}

.czkj-rele-item {
    color: #108EE9;
    cursor: pointer;
    position: relative;
    font-size: 14px !important;
    padding-left: 15px;
    line-height: 22px;
    margin-bottom: 5px;
    margin: 12px 0;
}

.czkj-rele-question-title {
    margin-bottom: 5px;
    padding-bottom: 5px;
    /*font-weight: 700;*/
    font-size: 14px;
    /*border-bottom: 1px solid #e5e5e5;*/
}

.is-border.czkj-rele-question-title{
    border-top: 1px solid #e5e5e5;
    padding-top: 8px;
    margin-top: 8px;
}

.czkj-rele-item:before {
    content: "";
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background-color: #2590FC;
    left: 0;
    top: 8px;
    position: absolute;
}
.czkj-many-item {
    margin: 6px 0;
}
.czkj-many-item .czkj-rele-item:before {
    top: 7px;
}

.czkj-rele-change {
    margin-top: 5px;
    /*border-top: 1px solid #e5e5e5;*/
    text-align: center;
    cursor: pointer;
    user-select: none;
    color: #2590FC;
}

.czkj-rele-change img {
    width: 13px;
    height: 13px;
    margin-right: 5px;
}

.czkj-question-rele-change{
    color: #108EE9;
    float: right;
    cursor: pointer;
}


.czkj-question-rele-change img {
    width: 13px;
    height: 13px;
    margin-right: 5px;
}

.more-btn {
    border-radius: 4px;
    position: relative;
    width: 100%;
    left: 0;
    padding-left: 0px;
    color: #7e7e7e;
    height: 25px;
    margin-top: 5px;
}

.more-btn .more-button {
    height: 23px;
    width: 54px;
    position: absolute;
    right: 20px;
    top: 0;
    cursor: pointer;
}

.more-btn span{
    font-size:10px;
    color: #adadad;
}

.more-btn .more-button img{
    width: 100%;
    height: 100%;
}

.czkj-more-li .czkj-msg {
    position: relative;
}

.czkj-tags-group-title,.czkj-text-title{
    color: #333;
    font-size: 14px;
    margin-bottom: 10px;
    /*font-weight: 700;*/
    padding-right: 43px;
    padding-right: 80px;
}
.czkj-alipay-search .czkj-text-title {
    margin-top: 6px;
    margin-bottom: 0;
    padding: 0 6px !important;
    cursor: pointer;
}
.czkj-alipay-search .more-btn .more-button {
    right: 0px;
}
.czkj-text-title.not-found{
    color: #333;
    font-weight: 400;
    font-size: 14px !important;
    margin-bottom: 0 !important;
}

.czkj-text-title.not-found a{
    color: #108EE9;
}

.czkj-tags-group {
    position: relative;
    width: 100%;
    padding-top: 10px;
    border-top: 1px solid #ADD1FF;
    height: 45px;
    overflow: hidden;
}
.czkj-text-group {
    border-top: 1px solid #ADD1FF;
    padding: 8px 4px 0;
}
.czkj-tags-group.no-border {
    border-top: none;
}

.czkj-tags-group.actived{
    height: auto;
    overflow: auto;
}

.hide-reslib-text .czkj-tags-group{
    height: auto !important;
    overflow: auto;
    max-height: none !important;
}

.czkj-tags-group.no-line{
    border-top: none;
}

.czkj-tags-item {
    float: left;
    border-radius: 4px;
    cursor: pointer;
    color: #108EE9;
    margin: 4px 4px;
    padding: 2px 15px;
    font-size: 14px !important;
    text-align: left;
    vertical-align: middle;
    background-color: #fff;
    border: 1px solid #DEEDFF;
    border-radius: 10px;
}

.czkj-tags-item.tag-actived {
    background-color: #108EE9;
    color: #fff;
}

.czkj-tag-more {
    float: left;
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, .1);
    border-radius: 20px;
    cursor: pointer;
    color: #fff;
    margin: 5px 4px;
    padding: 2px 11px;
    font-size: 14px;
    text-align: center;
    vertical-align: middle;
    background-color: #1989f9;
}

.multi-chat.active .czkj-question-msg {
    color: #fff;
}
.czkj-file-href {
    margin: 2px 0;
}
.czkj-file-href, .czkj-relevance-item {
    color: #108EE9;
    cursor: pointer;
}

.czkj-file-href img {
    width: 15px;
    height: 15px;
    position: relative;
    top: -1px;
    margin: 3px;
}

.czkj-eval {
    position: absolute;
    bottom: -40px;
    left: 0;
    font-size: 12px;
    width: 380px;
    padding: 0 10px;
}

.czkj-eval .czkj-eval-btns {
    float: right;
    position: relative;
    top: 3px;
}

.czkj-eval {
    position: absolute;
    bottom: -40px;
    left: 0;
    font-size: 12px;
    width: 380px;
    padding: 0 10px;
}

.czkj-eval .czkj-eval-btns {
    float: right;
    position: relative;
    top: 3px;
}

.czkj-eval-btn {
    float: left;
    margin-left: 10px;
    border: 1px solid #108ee9;
    background-color: #fff;
    color: #108ee9;
    padding: 0 8px 0 12px;
    border-radius: 8px;
    cursor: pointer;
    height: 24px;
    line-height: 22px;
    vertical-align: middle;
    position: relative;
    top: 2px;
}

.czkj-eval-btn.actived {
    background: #108ee9;
    color: #fff;
}

.czkj-eval-btns {
    float: left;
}

.czkj-eval-btns img {
    width: 15px;
    height: 15px;
    position: relative;
    top: -2px;
    margin-right: 4px;
}

/*模态框*/
.czkj-robot-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 1001;
    background-color: rgba(73, 71, 71, 0.9);
    display: none;
}

.czkj-modal-content .help-modal{
    width: 100%;
}

.czkj-modal-content {
    overflow: hidden;
    position: absolute;
    left: 50%;
    top: 4%;
    background-color: #fff;
    margin-left: -35%;
    width: 70%;
    height: 92%;
    border-radius: 4px;
}

.czkj-modal-title {
    font-size: 16px;
    text-align: left;
    height: 40px;
    line-height: 40px;
    padding: 0 20px;
}

.czkj-caption {
    float: left;
}

.czkj-tools {
    float: right;
    font-size: 18px;
    cursor: pointer;
    color: #333;
}
.czkj-resource-modal-view .czkj-fangda, .czkj-resource-modal-view .czkj-suoxiao {
    height: 14px;
    position: absolute;
    top: 20px;
    left: 0;
    width: 14px;
    min-width: auto;
    margin-left: calc(50% + 12px);
    cursor: pointer;
}
.czkj-resource-modal-view .czkj-suoxiao {
    margin-left: calc(50% - 12px);
}
.czkj-tools img{
    width: 12px;
    height: 12px;
}


.czkj-modal-body {
    padding: 10px;
    padding-right: 25px;
    font-size: 20px;
    color: #1e1e1e;
    line-height: 30px;
    text-align: left;
    height: 85%;
    height: calc(100% - 40px);
}

.czkj-modal-btns{
    width: 100%;
    text-align: right;
    position: absolute;
    bottom: 15px;
    right: 15px;
}

.czkj-close-modal-title{
    text-align: left;
    margin: 40px;
    font-size: 18px !important;
}

.czkj-modal-btn{
    border-radius: 4px;
    cursor: pointer;
    color: #333;
    margin: 4px 4px;
    padding: 2px 15px;
    font-size: 14px !important;
    text-align: left;
    vertical-align: middle;
    background-color: #fff;
    display: inline-block;
    border: 1px solid #ccc;
}

.czkj-continue-btn{
    background-color: #108EE9;
    border: 1px solid #108EE9;
    color: #fff;
}

.czkj-resource-modal-view {
    margin-left: 5%;
    max-width: 90%;
    text-align: center;
    height: 92%;
    overflow: auto;
}

.czkj-resource-modal-view-text {
    text-align: left;
    font-size: 14px;
    font-weight: 400;
}

.czkj-resource-modal-view img, .czkj-resource-modal-view video {
    min-width: 300px;
    max-width: 100%;
}

.czkj-resource-modal-view .czkj-modal-image {
    max-width: 200%;
    width: 60%;
}

.czkj-resource-modal-view iframe {
    width: 100%;
    height: 100%;
    width: calc(100% - 10px);
    height: calc(100% - 10px);
    display: block;
    margin: auto;
}

.czkj-resource-modal-name {
    text-align: center;
    color: #9b9b9b;
    margin-top: 10px;
    font-size: 14px;
    line-height: 16px;
}

.czkj-source-show{
    font-weight: 700;
    font-size: 14px !important;
}
.czkj-source-show span{
    font-weight: 400;
    font-size: 10px !important;
}

.czkj-level .czkj-modal-content{
    height: 300px;
    top: 50%;
    margin-top: -150px;
    width: 700px;
    margin-left: -350px;
}

.czkj-level-tag-group, .czkj-level-link-group {
    overflow: hidden;
    padding: 10px;
    border-top: 1px solid #cccccc;
}

.czkj-level-tag {
    float: left;
    border: 1px solid #e7e7e7;
    margin: 5px;
    border-radius: 100px;
    padding: 4px 8px;
    cursor: pointer;
    color: #2590FC;
}

.czkj-level-tag.actived {
    background-color: #2590FC;
    color: #fff;
    border: 1px solid #2590FC;
}

.czkj-level-link {
    color: #2590FC;
    cursor: pointer;
}

.czkj-many-item:hover {
    background-color: #E8F1FF;
}

/*录音模态框*/
.voide-modal {
    display: none;
    background-color: rgba(0, 0, 0, 0.4);
    width: 120px;
    height: 120px;
    border-radius: 6px;
    position: fixed;
    top: 50%;
    left: 50%;
    z-index: 1000;
    transform: translate(-50%, -50%);
    color: #fff;
    text-align: center;
}

.is-record img, .translate img {
    width: 60px;
    height: 60px;
    margin: 15px 0 5px 0;
}

.translate {
    display: none;
}

.voice-hold {
    border: 1px solid #ccc;
    background-color: #fff;
    height: 42px;
    font-size: 14px;
    padding: 10px;
    width: calc(100% - 100px);
    border-radius: 100px;
    outline-style: none;
}

.voice-refresh{
    display: inline-block;
    text-align: center;
    height: 42px;
    border: 1px solid #ccc;
    background-color: #fff;
    padding: 10px;
    width: calc(100% - 100px);
    border-radius: 100px;
    outline-style: none;
}
.voice-refresh img{
    width: 20px;
    height: 20px;
}

.czkj-calc-height {
    width: 716px;
    line-height: 22px;
    font-size: 14px;
}

.czkj-code-li .czkj-msg {
    position: relative;
    padding-right: 35px;
}

.czkj-scan-code {
    display: none;
}

.czkj-scan {
    position: absolute;
    right: 6px;
    top: 6px;
    width: 24px;
    height: 24px;
    margin-left: 10px;
    background: url("../image/scan.png") no-repeat;
    background-size: 100% 100%;
    cursor: pointer;
}

.czkj-scan-code {
    position: absolute;
    top: -100px;
    left: -200px;
    border: 1px solid #ccc;
    background-color: #fff;
    z-index: 10;
}

.czkj-scan-code img {
    width: 180px;
    height: 180px;
    margin: 5px;
}

.czkj-scan-title {
    text-align: center;
    font-size: 16px;
    font-weight: 700;
    padding-bottom: 5px;
}

.czkj-audio{
    position: absolute;
    top: 0px;
    right: -30px;
    font-size: 12px !important;
    color: #333 !important;
    cursor: pointer;
    font-weight: 400 !important;
}

.czkj-audio.no-qrcode{
    right: -50px;
    top: 0;
}

.czkj-audio img{
    width: 20px;
    height: 14px;
}

.czkj-href-resource {
    border: 1px solid #ccc;
    font-size: 14px;
    padding: 10px;
    text-align: left;
    word-break: break-word;
    line-height: 22px;
}

.czkj-href-resource-title {
    font-weight: 700;
    font-size: 18px;
}

.czkj-copy {
    border: 1px solid #2590FC;
    background-color: #2590FC;
    color: #fff;
    padding: 0px 8px;
    border-radius: 2px;
    cursor: pointer;
    height: 34px;
    line-height: 34px;
}

.czkj-search-result-item {
    color: #2590FC;
    line-height: 22px;
    padding: 5px 0;
    cursor: pointer;
    position: relative;
}

.czkj-no-padding .czkj-msg {
    padding: 0;
}

/*婚姻登记预约模块*/
.czkj-marry {
    background-color: #DFE9F7;
    padding: 8px 12px;
}

.czkj-marry.disabled {
    position: relative;
}
.czkj-marry.disabled::after {
    content: '';
    position: absolute;
    height: 100%;
    width: 100%;
    top: 0;
    left: 0;
    background-color: rgba(255, 255, 255, 0);
}

.czkj-marry-title {
    font-size: 14px;
    color: #1989FA;
    padding: 4px 0;
    line-height: 18px;
}

.czkj-marry-title img {
    width: 15px;
    height: 14px;
    margin-right: 10px;
}

.red-text {
    color: #ff0000;
}

.black-text{
    color: #adadad;
    margin-left: 10px;
}

.czkj-marry-group {
    background-color: #fff;
    border-radius: 10px;
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, .1);
    margin-bottom: 15px;
}

.czkj-marry-item {
    border-bottom: 1px solid #f1f1f1;
    padding: 6px 10px;
}

.czkj-marry-group .czkj-marry-item:last-child {
    border-bottom: none;
}

.czkj-marry-item-name {
    float: left;
    line-height: 34px;
    min-width: 70px;
}

.czkj-marry-item-name .red-text {
    margin: 0 6px;
}

.czkj-marry-item-value {
    float: right;
    position: relative;
}

.czkj-marry-item-value.value-width{
    width: 100%;
}

.czkj-marry-item-value.value-width textarea{
    width: 100%;
    border: 1px solid #fff;
    height: 200px;
    outline:none;
    resize:none;
    margin-bottom: 20px;
    /*padding: 10px;*/
}

.czkj-marry-textarea-body{
    position: relative;
}

.czkj-feed-limit{
    position: absolute;
    right: 10px;
    bottom: 0px;
}

.czkj-feed-limit span{
    color: #cf1122;
}

.czkj-marry-item-value input {
    height: 28px;
    padding: 4px 12px;
    font-size: 14px;
    color: #555;
    background-color: #fff;
    background-image: none;
    border: 1px solid #E5E5E5;
    border-radius: 4px;
    width: 200px;
    box-sizing: border-box;
}

.czkj-marry-item-value input:focus {
    border-color: #66afe9;
    outline: 0;
}

.czkj-marry-select {
    width: 200px;
}

/*.czkj-marry-select-item{*/
/*    padding: 4px;*/
/*}*/
.czkj-marry-item-input {
    margin-right: 10px;
    color: #ccc;
    border-bottom: 1px solid #ccc;
}

.czkj-marry-input.red-border, .czkj-marry-input.red-border:focus {
    border-color: #ff0000;
}
.czkj-from-error-tip {
    color: #f00;
    font-size: 12px;
}

.czkj-marry-input.green-border:focus {
    border-color: #74f66b;
}

.czkj-marry-item-value input.czkj-yzm-input {
    width: 120px;
}
.czkj-code-btn {
    display: inline-block;
    width: 70px;
    text-align: center;
    background: #3e9dfd;
    line-height: 28px;
    color: #fff;
    border-radius: 4px;
    margin-left: 10px;
    cursor: pointer;
}
.czkj-code-btn.active {
    background: #d2d2d2;
    cursor: not-allowed;
}
.marry-input::-webkit-input-placeholder {
    color: #ccc;
}

.marry-input::-moz-placeholder { /* Mozilla Firefox 19+ */
    color: #ccc;
}

.marry-input:-moz-placeholder { /* Mozilla Firefox 4 to 18 */
    color: #ccc;
}

.marry-input:-ms-input-placeholder { /* Internet Explorer 10-11 */
    color: #ccc;
}

.czkj-select-value {
    color: #6b6b6b;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.czkj-marry-btn-row {
    text-align: center;
}

.czkj-marry-btn {
    width: 90%;
    color: #fff;
    border-radius: 10px;
    display: inline-block;
    background-color: #3E9DFD;
    line-height: 44px;
    font-size: 14px;
    cursor: pointer;
}

.czkj-marry-btn.disabled {
    background-color: #ccc;
}

.selectPickerWrapper {
    height: 30px;
    position: relative;
    line-height: 30px;
}

.selectPickerWrapper .marry-more-icon {
    position: absolute;
    top: 50%;
    margin-top: -16px;
    right: 8px;
}

.selectPickerWrapper .marry-more-down {
    display: none;
}

.selectPickerWrapper.select-actived .marry-more {
    display: none;
}

.selectPickerWrapper.select-actived .marry-more-down {
    display: block;
}

.czkj-body-top {
    width: 1164px;
    height: 200px;
    position: relative;
    padding-right: 340px;
    margin: 30px auto;
    margin-bottom: 0;
    box-sizing: border-box;
}

.czkj-body-top div {
    box-sizing: border-box;
}

.czkj-body-top-name {
    width: 100%;
    height: 100%;
    background-color: #fff;
    float: left;
    padding: 30px;
    position: relative;
    padding-left: 200px;
    border: 1px solid #ccc;
}

.czkj-body-top-name-left {
    width: 150px;
    height: 150px;
    position: absolute;
    left: 30px;
    top: 20px;
}

.czkj-body-top-name-left img {
    width: 100%;
    height: 100%;
}

.czkj-body-top-name-right {
    line-height: 30px;
    font-size: 16px;
}

.czkj-body-top-name-right img {
    width: 208px;
    height: 40px;
    margin-bottom: 15px;
}

.czkj-body-top-call {
    width: 320px;
    margin-left: 20px;
    height: 100%;
    background-color: #fff;
    position: absolute;
    top: 0;
    right: 0;
    cursor: pointer;
    border: 1px solid #ccc;
}

.czkj-body-email {
    height: 100%;
    /*border-bottom: 1px solid #e8e8e8;*/
    font-size: 12px;
    color: #6f6f6f;
    padding: 15px 10px;
}

.czkj-body-email .czkj-body-email-name {
    text-align: center;
}

.czkj-body-email .czkj-body-email-name img {
    width: 60px;
    height: 60px;
    /*margin-right: 10px;*/
}

.czkj-body-email-text {
    font-size: 16px;
    color: #333;
    margin-bottom: 10px;
    line-height: 30px;
    text-align: center;
    padding: 10px 0px;
    margin: 0 20px;
    margin-bottom: 10px;
    border-bottom: 1px solid #ccc;
}

.czkj-body-email-content {
    color: #333;
    padding: 0 40px;
}

.czkj-body-top-name, .czkj-body-top-call {
    background-color: #bd1a2d;
    color: #fff;
}

.czkj-body-email-text, .czkj-body-email-content {
    color: #fff;
}


/*日志类型*/
.czkj-log-template.czkj-content-all{
    width: 1500px;
    margin: 0 auto;
}

.czkj-log-template .czkj-chat-center{
    padding-right: 600px;
}

.czkj-log-template .czkj-chat-right{
    width: 580px;
    background-color: #fff;
    border-radius: 10px;
}

.czkj-log-result-item{
    float: left;
    color: #2590FC;
    position: relative;
    margin-right: 5px;
}
.czkj-log-top div{
    font-size: 14px;
}
.czkj-log-top{
    padding: 10px 15px;
    height: 200px;
    overflow: auto;
    border-bottom: 1px solid #ccc;
}

.czkj-log-top-result label{
    font-size: 16px;
}
.czkj-log-groups{
    display: none;
    position: absolute;
    top: 20px;
    background: #fff;
    min-width: 150px;
    border-radius: 4px;
    border: 1px solid #ebeef5;
    padding: 6px;
    z-index: 2000;
    color: #606266;
    text-align: justify;
    font-size: 14px;
    box-shadow: 0 2px 12px 0 rgba(0,0,0,0.1);
    word-break: break-all;
}
.czkj-log-item{
    line-height: 22px;
    padding-left: 4px;
}
.czkj-log-item:hover{
    background-color: #ececec;
    cursor: pointer;
}

.czkj-log-html{
    margin-top: 5px;
}

.czkj-mark-group{
    padding: 10px 20px;
    line-height: 22px;
    height: calc(100% - 200px);
    overflow: auto;
}

.czkj-mark-group>img{
    width: 15px;
    height: 15px;
    float: right;
    cursor: pointer;
}

.czkj-mark-item{
    padding-left: 5px;
}


.czkj-replace-item{
    margin-bottom: 4px;
}

.czkj-word-tag{
    margin: 0 4px;
    padding: 0 2px;
}

.KEYWORD,.IMPORTANT {
    background-color: #E50000 !important;
    color: #fff !important;
    border: 1px solid #E50000 !important;
}

.OPTIONAL_STOP_WORD,.OPTIONAL {
    background-color: #1890FF !important;
    color: #fff !important;
    border: 1px solid #1890FF !important;
}

.STOPWORD,.STOP {
    background-color: #989794 !important;
    color: #fff !important;
    border: 1px solid #989794 !important;
}

.ORDINARY {
    background-color: #FFB026 !important;
    color: #fff !important;
    border: 1px solid #FFB026 !important;
}

.word-item{
    line-height: 28px;
    border-radius: 4px;
    margin-bottom: 5px;
    padding: 2px 4px;
    position: relative;
    margin-right: 10px;
}

.word-item.hide-tag-item{
    display: none;
}

.word-plus{
    line-height: 30px;
    padding: 2px 4px;
    margin-bottom: 5px;
}

.word-item.under-line:after{
    position: absolute;
    content: "";
    width: 80%;
    bottom: 3px;
    left: 10%;
    height: 2px;
    background-color: #fff;
}

.czkj-hover-modal{
    display: none;
    position: fixed;
    left: 20px;
    top: 20px;
    background: #fff;
    min-width: 250px;
    max-width: 400px;
    border-radius: 4px;
    border: 1px solid #ebeef5;
    padding: 10px;
    z-index: 2000;
    color: #606266;
    text-align: justify;
    box-shadow: 0 2px 12px 0 rgba(0,0,0,0.1);
    word-break: break-all;
}

.czkj-hover-model-item-name a{
    margin-left: 10px;
    color: #1890FF;
}

.czkj-hover-model-item-name a:visited{
    color: #1890FF;
}

.czkj-hover-modal .czkj-hover-model-item-name a{
    display: none;
}

.czkj-container div div.czkj-hover-model-item{
    line-height: 26px;
}

.czkj-mark-item-title a img{
    width: 15px;
    height: 15px;
    margin-left: 10px;
}


.czkj-mark-item-asks{
    padding-left: 30px;
}

.czkj-mark-item-asks-name{
    padding-left: 30px;
    padding-right: 60px;
    position: relative;
    margin-bottom: 5px;
}


.czkj-mark-item-asks-name>img{
    position: absolute;
    top: 0px;
    right: 5px;
    width: 50px;
    height: 23px;
    cursor: pointer;
    display: none;
}

.czkj-mark-item-asks-name img.czkj-toggle-img-show{
    display: block;
}
.czkj-mark-item-asks-name.actived img{
    display: block;
}

.czkj-mark-item-asks-name.actived img.czkj-toggle-img-show{
    display: none;
}

.czkj-msg table{
    border-top: 1px solid #ccc !important;
    border-left: 1px solid #ccc !important;
    border-collapse:collapse !important;
}

.czkj-msg table td,.policy-body-center table th{
    border-bottom:  1px solid #ccc !important;
    border-right: 1px solid #ccc !important;
    padding: 3px 5px;
    height: 30px;
}
.czkj-msg table th{
    border-bottom: 2px solid #ccc !important;
    text-align: center !important;
    background-color: #f1f1f1 !important;
}

.czkj-msg table.czkj-none-table td{
    border: none !important;
}

.czkj-hide-text{
    display: none;
}

.chatDiv .czkj-audio {
    display: none !important;
}
.guide-btn {
    display: flex;
    align-items: center;
    justify-items: center;
    position: absolute;
    right: 8px;
    background: #0071e4;
    color: #fff;
    border-radius: 20px;
    font-size: 14px;
    padding: 4px 10px;
    top: 8px;
    cursor: pointer;
}
.guide-btn span {
    background: url('../image/bszn.svg') no-repeat center;
    height: 24px;
    width: 24px;
    background-size: 16px 16px;
    margin-left: 4px;
}
.guide-tip {
    position: absolute;
    right: 0;
    font-size: 12px;
    background: #fff;
    bottom: 100%;
    padding: 4px 6px;
    box-shadow: 0px 1px 2px 0px rgba(0, 78, 162, 0.1);
    border-radius: 4px;
    display: none;
    width: 140px;
    text-align: center;
    line-height: 16px;
}
.guide-tip::after{
    content: '';
    position: absolute;
    right: 60px;
    width: 0;
    height: 0;
    border-color: #fff transparent transparent transparent;
    border-style: solid;
    border-width: 6px 6px 0 6px;
    bottom: -6px;
}
.guide-btn:hover + .guide-tip {
    display: block;
}
.guide-tip + .czkj-text-title {
    padding-right: 110px;
}

.czkj-wsbl {
    display: flex;
}
.czkj-wsbl p {
    margin: 0;
}
.czkj-wsbl + .czkj-resource-group {
    margin-top: 5px;
 }

.attachmentTip {
    border-top: 1px solid #ADD1FF;
    margin-top: 6px;
    padding: 6px 0 2px;
    display: flex;
    color: #108ee9;
    align-items: center;
}
.czkjChatDown {
    position: absolute;
    top: calc(100% - 205px);
    padding: 0;
    margin: 0;
    min-height: auto;
    left: calc(50% - 17px);
    z-index: 10;
    cursor: pointer;
}

.accessrag, .websearch {
    position: absolute;
    left: 10px;
    bottom: 10px;
    background-color: #efefef;
    border-radius: 6px;
    padding: 4px 10px;
    font-size: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    line-height: 20px;
    cursor: pointer;
}
.websearch {
    display: none;
}

.accessrag + .websearch {
    left: 130px;
}
.accessrag img , .websearch img{
    margin-right: 4px;
    height: 14px;
}
.accessrag.active, .websearch.active{
    background-color: #ebf2fe;
    color: #0271c0;
}
.accessrag.active .img2, .websearch.active .img2 {
    display: none;
}
.accessrag.active .img1, .websearch.active .img1 {
    display: block !important;
}
.czkj-robot-modal.badreason {
    display: flex;
    align-items: center;
}
.czkj-robot-modal.badreason .czkj-modal-title {
    display: flex;
    justify-content: end;
    align-items: center;
}
.czkj-robot-modal.badreason .czkj-modal-content {
    height: auto;
    top: auto;
    bottom: auto;
    padding: 0 10px;
    box-sizing: border-box;
    max-width: 600px;
    left: 0;
    right: 0;
    margin: auto;
    transform: none;
}
.czkj-robot-modal.badreason .czkj-tools-bad {
    display: flex;
    cursor: pointer;
}
.czkj-robot-modal.badreason .czkj-tools-bad img {
    height: 12px;
}
.czkj-robot-modal.badreason .czkj-modal-body {
    height: auto;
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
}
.czkj-robot-modal.badreason .czkj-modal-body .bad-tip {
    min-width: 100%;
    position: relative;
    text-align: center;
    padding-bottom: 10px;
    margin-bottom: 25px;
    margin-top: -10px;
}
.czkj-robot-modal.badreason .czkj-modal-body .bad-tip::after {
    content: '';
    position: absolute;
    left: 0;
    right: 0;
    width: 32px;
    bottom: 0;
    background: #26A5F9;
    height: 4px;
    margin: auto;
    border-radius: 4px;
}
.czkj-robot-modal.badreason .czkj-modal-body .bad-item {
    background: #fff;
    font-size: 14px;
    border-radius: 40px;
    color: #333;
    text-align: center;
    width: 120px;
    height: 40px;
    line-height: 40px;
    margin-bottom: 20px;
    border: 1px solid #ddd;
    box-sizing: border-box;
    cursor: pointer;
}
.czkj-robot-modal.badreason .czkj-modal-body .bad-item.active {
    background: #26A5F9;
    color: #fff;
    border-color: #26A5F9;
}
.czkj-robot-modal.badreason .czkj-modal-body .bad-textarea {
    display: block;
    min-width: 100%;
    resize: none;
    outline: none;
    border: none;
    color: #333;
    background: #F6F7F8;
    padding: 10px;
    border-radius: 4px;
    box-sizing: border-box;
    height: 100px;
    line-height: 20px;
}
.czkj-robot-modal.badreason .saveBadReason {
    background: #BEE4FD;
    float: none;
    color: #fff;
    font-size: 16px;
    padding: 8px;
    text-align: center;
    border-radius: 40px;
    margin-top: 2px;
    max-width: 300px;
    margin: 20px auto;
}
.czkj-robot-modal.badreason .saveBadReason.active {
    background: #26A5F9;
    cursor: pointer;
}
.czkjShare {
    background: #2272c3;
    width: 200px;
    align-items: center;
    justify-content: center;
    border-radius: 30px;
    padding: 10px 0;
    color: #fff;
    font-size: 16px;
    position: absolute;
    left: 0;
    right: 0;
    bottom: 40px;
    margin: auto;
    cursor: pointer;
}
.czkjShare:hover {
    opacity: .8;
}
.czkjShare img {
    margin-right: 6px;
}
.czkj-share-modal {
    display: none;
    position: fixed;
    left: 0;
    right: 0;
    top: 0;
    bottom: 0;
    background-color: rgba(0, 0, 0, 0.4) !important;
    justify-content: center;
    align-items: center;
    z-index: 99999;
    

}
.czkj-share-content {
    width: 800px;
    border-radius: 20px;
    background-color: #fff;
    padding: 30px 40px;
    text-align: center;
    font-size: 16px;
    background: url('../image/share-pc-bg.png') no-repeat center center;
    background-size: cover;
}
.czkj-share-modal .title {
    color: #0271c0;
    font-size: 32px;
    margin-bottom: 30px;
    padding-top: 20px;
    font-weight: bold;
}
.czkj-share-modal .content {

}
.czkj-share-modal .content img {
    width: 100%;
}
.czkj-share-modal .share-pc {
    display: block !important;
}

.czkj-share-modal .tip {
    padding: 40px 0;
}
.czkj-share-modal .btn {
    display: flex;
    justify-content: end;
}
.czkj-share-modal .btn span {
    width: 110px;
    height: 40px;
    background-color: #f5f5f5;
    border-radius: 4px;
    line-height: 40px;
    margin-left: 20px;
    cursor: pointer;
    letter-spacing: 2px;
}
.czkj-share-modal .btn span:hover {
    opacity: .8;
}
.czkj-share-modal .shareModalSure {
    background-image: linear-gradient(180deg, #4ba9eb 0%, #0271c0 100%);
    color: #fff;
}
.czkj-share-modal .shareModalCancel {

}

.recommend-matter {
    clear: both;
    max-width: 90%;
}
.recommend-matter .title {
    background: url('../image/matter-tip.svg') no-repeat 4px 18px;
    padding: 15px 0 10px 22px;
    color: #0090ff;
}
.recommend-matter .content {
    display: flex;
    max-width: 100%;
    overflow: auto;
    padding-bottom: 5px;
}
.recommend-matter .item {
    background: url('../image/matter-bg.png') no-repeat center center;
    background-size: cover;
    white-space: nowrap;
    display: flex;
    flex-wrap: wrap;
    margin-right: 20px;
    width: 260px;
    justify-content: end;
    padding: 10px;
    box-shadow: 0px 2px 4px 0px 
		rgba(2, 113, 192, 0.08);
	border-radius: 10px;
    line-height: 22px;
}
.recommend-matter .item:last-child {
    margin-right: 0;
}
.recommend-matter .item .name {
    flex-basis: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
}
.recommend-matter .item .unit {
    flex-basis: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
}
.recommend-matter .item .target {
    flex-basis: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
}
.recommend-matter .item .btn {
    font-size: 12px;
    cursor: pointer;
    color: #0090ff;
    line-height: 14px;
    padding-top: 10px;
}
@media screen and (max-height: 830px) and (min-width: 640px) {
    .czkj-content-body{
        height: 800px;
    }
    .czkj-chat-body{
        height: 600px;
    }
    .czkj-content-all{
        /*padding-top: 65px;*/
    }
}

@media screen and (max-width: 640px) {
    html, body {
        height: 100%;
        overflow: hidden;
    }

    body{
        background: none;
        background-color: #fff !important;
    }
    .czkj-share-content {
        width: 90%;
        padding: 20px 10px;
        background: url('../image/share-h5-bg.png') no-repeat center center;
        background-size: cover;
    }
    .czkj-share-modal .title {
        font-size: 26px;
        margin-bottom: 10px;
        padding-top: 0px;
    }
    .czkj-share-modal .tip {
        padding: 20px 0;
    }
    .czkj-share-modal .btn {
        justify-content: center;
    }
    .czkj-share-modal .share-pc {
        display: none !important;
    }
    .czkj-share-modal .share-h5 {
        display: block !important;
    } 
    .czkj-robot-modal.badreason .czkj-modal-body .bad-item {
        flex-basis: 46%;
    }
    .accessrag, .websearch {
        bottom: auto;
        top: -78px;
        z-index: 1;
        padding: 2px 6px;
        left: 5px;
    }
    .czkj-no-hot .accessrag, .czkj-no-hot .websearch {
        top: -28px;
    }
    .czkj-chat-input.rag .czkj-chatsse-info .chatsse-title {
        max-width: calc(100% - 180px);
        overflow-x: auto;
        white-space: nowrap;
        overflow-y: hidden;
    } 
    .czkj-content-out {
        height: calc(100% - 100px);
        width: 100%;
    }

    .czkj-log-template .czkj-chat-center{
        padding-right: 0;
    }

    .czkj-log-template.czkj-content-all{
        width: 100%;
        margin-left: 0;
    }

    .guide-tip + .czkj-text-title {
        padding-right: 0;
    }

    .czkj-content-all {
        width: 100%;
        height: 100%;
        position: static;
        margin-left: 0;
        margin-top: 0;
        padding-top: 0;
    }

    .czkj-radio-title{
        top: 0;
    }

    .czkj-logo-radio{
        width: 50px;
        height: 50px;
        left: 10px;
        top: 10px;
    }

    .czkj-logo-title-out{
        left: 0;
        border-radius: 0;
        width: 100%;
        padding-left: 80px;
    }

    .czkj-logo-title{
        padding-left: 0;
        padding-right: 40px;
    }

    .czkj-logo-icon{
        width: 100%;
    }

    .czkj-logo-name{
        overflow: hidden;
        white-space: nowrap;
        text-overflow: ellipsis;
        display: inline-block;
        width: 100%;
    }

    .czkj-my{
        position: absolute;
        right: 10px;
        top: 0px;
        background: url('../image/all-icon.png') no-repeat -225px -215px;
        width: 30px;
        height: 30px;
        padding: 0;
        background-size: 500px 300px;
    }

    .czkj-back-pc,.czkj-msg-pc, .guide-btn{
        display: none;
    }

    .czkj-chat-left{
        border-radius: 0;
        overflow: visible;
        box-shadow: none;
    }

    .czkj-tags-group-title, .czkj-text-title{
        padding-right: 43px;
    }

    .input-before{
        display: none;
    }

    .czkj-content-all.wx-mini-app-container{
        height: calc(100% - 20px);
        border-bottom: 20px solid #edeced;
    }

    .czkj-body-top {
        display: none;
    }

    .czkj-resource-modal-view img, .czkj-resource-modal-view video {
        min-width: 100%;
    }

    .czkj-content {
        padding-top: 0;
        height: 100%;
    }

    .czkj-chat-body {
        height: 100%;
    }

    .czkj-chat-right {
        display: none;
    }

    .czkj-source-out {
        max-width: 100%;
    }

    .czkj-calc-height {
        width: 274px;
    }

    .czkj-back-pc,.czkj-msg-pc {
        display: none;
    }

    .czkj-chat-title {
        height: 50px;
        line-height: 50px;
    }

    .czkj-tags-group {
        height: auto;
        max-height: 116px;
    }

    .czkj-tags-group.actived{
        max-height: none;
        overflow: auto;
    }

    .czkj-chat-center {
        padding-right: 0;
        padding-top: 0px;
        top: 66px;
        height: calc(100% - 66px);
    }

    .czkj-level .czkj-modal-content{
        top: 20%;
        width: 90%;
        margin-left: 0;
        margin-top: 0;
    }

    .czkj-chat-left {
        height: 100%;
        padding-bottom: 0px;
        border-right: 0;
    }

    .czkj-chat-left.show-user-btn {
        height: calc(100% - 50px);
        padding-bottom: 40px;
    }

    .czkj-special-width .czkj-msg {
        width: 90%;
    }


    #czkj-chat {
        height: calc(100% - 100px);
        border-bottom: none;
    }

    .czkj-chat-input {
        height: 60px;
        padding: 10px;
        background-color: #edeced;
        transition: bottom 0.4s;
    }

    .czkj-user-btns {
        display: block;
        position: absolute;
        width: 100%;
        height: 80px;
        bottom: -70px;
        opacity: 0;
        transition: bottom 0.4s, opacity 0.4s;
        left: 0;
        background-color: #f2f2f2;
    }

    .show-user-btn .czkj-user-btns {
        bottom: -50px;
        opacity: 1;
    }

    .show-user-btn #czkj-chat {
        height: calc(100% - 60px);
        padding-bottom: 60px;
    }

    .show-user-btn .czkj-chat-input {
        bottom: 30px;
    }

    .show-user-btn .hot-type {
        opacity: 0;
    }
    .show-user-btn .czkj-chatsse-info {
        display: none !important;
    }

    .czkj-user-btn-item {
        width: 25%;
        text-align: center;
        float: left;
        font-size: 12px;
        position: relative;
        top: 13px;
    }

    .czkj-user-btn-item img {
        width: 45px;
        height: 45px;
    }

    .czkj-chat-input .czkj-textarea {
        border: 1px solid #ccc;
        border-radius: 25px;
        height: 42px;
        font-size: 14px;
        padding: 10px;
        width: calc(100% - 50px);
        margin-top: 0;
        font-family: 'Microsoft YaHei', 微软雅黑, 宋体, 黑体, 'Helvetica Neue', Tahoma, Arial, 'Hiragino Sans GB';
    }

    .czkj-eval {
        padding: 0;
    }

    .czkj-no-item {
        height: 24px;
        line-height: 22px;
        margin: 5px;
    }

    .czkj-enter-btn {
        display: none;
    }

    .czkj-send {
        position: absolute;
        right: 10px;
        top: 9px;
        height: 40px;
        width: 40px;
        border: 0;
        outline-style: none;
        color: #fff;
        border-radius: 50%;
        font-size: 16px;
        background: url('../image/all-icon.png') no-repeat -145px -183px;
        background-size: 500px 300px;
        user-select: none;
    }

    .czkj-send.send-flag{
        /*background: url('../image/mobile-send.svg') no-repeat;*/
    }

    .czkj-send img {
        width: 100%;
        height: 100%;
    }

    .chat-toggle {
        float: left;
        width: 40px;
        height: 40px;
        margin-right: 10px;
        position: relative;
        top: 0;
        display: none;
    }

    .input-btn {
        display: none;
    }

    .chat-toggle img {
        width: 100%;
        height: 100%;
    }

    .czkj-modal-content {
        width: 90%;
        margin-left: 0;
        margin-top: 0;
        transform: translateX(-50%);
    }

    .czkj-modal-body {
        padding: 15px 10px;
    }

    .czkj-file-doc-modal {
        padding: 5px;
    }

    .czkj-file-doc-modal .czkj-resource-modal-view {
        max-width: 100%;
        margin: 0;
    }

    .voice-hold {
        display: none;
        border: 1px solid #ccc;
        background-color: #fff;
        height: 42px;
        font-size: 14px;
        padding: 10px;
        width: calc(100% - 100px);
        float: left;
        border-radius: 100px;
        outline-style: none;
    }

    .czkj-enter {
        display: none;
    }

    .hot-type {
        padding-right: 20px;
        overflow-y: hidden;
        overflow-x: auto;
        top: -52px;
    }

    .hot-type-inner {
        width: 1000%;
    }

    .last-hot-type-item {
        display: none;
    }

    .czkj-scan-code {
        position: fixed;
        top: 50%;
        left: 50%;
        transform: translate(-50%, -50%);
    }

    /*.czkj-suggest {*/
    /*    display: none;*/
    /*}*/
    .czkj-suggest {
        bottom: 60px;
    }

    .czkj-eval .czkj-eval-btns {
        right: 40px;
    }
    .czkj-marry-item{
        padding: 6px 4px;
    }
    .czkj-marry-item-name .red-text{
        margin: 0 2px;
    }
    .czkj-marry-item-value input,.czkj-marry-select{
        width: 150px;
    }
    .czkj-marry-item-value input.czkj-yzm-input {
        width: 90px;
    }
    .czkj-code-btn {
        width: 50px;
    }
    .chatgpt-tips {
        top: -28px;
        line-height: 12px;
        max-height: 24px;
        overflow: hidden;
        white-space: normal;
    }
    .chatgpt-msg {
        min-width: 90%;
    }
    .chatreferenc .chatreferenc-item-name, .chatgpt-note .note-item .note-item-n {
        white-space: normal;
    }
    .chatgpt-operate {
        left: 0;
        bottom: -40px;
    }
    .chatgpt-operate .chatgpt-rewrite, .chatgpt-operate .chatgpt-recast, .chatgpt-operate .chatgpt-copy, .chatgpt-operate .chatgpt-expand, .chatgpt-operate .chatgpt-play {
        padding: 3px 8px 3px 22px;
        font-size: 12px;
        margin-right: 8px;
    }
    .czkj-audio.no-qrcode {
        font-size: 0 !important;
        right: -25px;
    }
    .czkj-audio.no-qrcode img {
        height: auto;
    }
    .czkj-policy .czkj-modal-content {
        width: 96%;
        transform: none;
    }
    .czkjChatDown {
        top: calc(100% - 135px);
    }
    .czkj-no-hot .czkjChatDown {
        top: calc(100% - 115px);
    }
}

/* 语音样式 */
.czkj-voice-identify {
    display: none;
    background-color: #fff;
    height: 130px;
    width: 100%;
    position: absolute;
    left: 0;
    padding-left: 12px;
    color: #333;
    overflow: hidden;
    transition: opacity 1s;
    padding-right: 20px;
    overflow-y: hidden;
    overflow-x: auto;
    top: -130px;
}

.voice-head {
    height: 42px;
    line-height: 42px;
    position: relative;
}

.voice-head-img {
    width: 20%;
}

.voice-head-img img {
    width: 100%;
}

.voice-status-text {
    width: 60%;
    text-align: center;
}

.voice-status-text.err-text{
    color: #d81e06;
    background-color: rgba(216,30,6,0.2);
    border-radius: 100px;
    line-height: 22px;
    transform: translate(-50%,10px);
    width: auto;
    padding: 2px 10px;
    position: absolute;
    left: 50%;
}
.voice-status-text.err-text img{
    width: 15px;
    height: 15px;
    margin-right: 4px;
}

.voice-limit{
    position: absolute;
    right: 24px;
    bottom: 2px;
}

.close-voice {
    width: 20%;
    text-align: right;
}

.czkj-voice-text {
    height: 65px;
    width: 100%;
    resize: none;
    border: none;
    padding: 4px 6px;
}

.czkj-resource-view-text .czkj-text-content{
    text-decoration: underline;
    text-underline-offset: 3px;
    text-decoration-color: #1989f9;
    text-decoration-style: dashed;
    color: #1989f9 !important;
    padding: 0 0 20px 0;
    cursor: pointer;
}

.czkj-text-content img{
    width: 20px;
    height: 20px;
}

.czkj-text-title {
    padding-right: 0;
}

.czkj-send-action {

}

.czkj-send-action .czkj-send-action-c {
    white-space: pre-wrap;
}

.chat-select {
    height: 30px;
    position: relative;
    line-height: 30px;
    width: 200px;
    color: #666;
    border-radius: 6px;
    border: 1px solid #e5e5e5;
    padding: 0 10px;
    font-size: 14px;
    cursor: pointer;
}
.chat-select .chat-select-data {
    color: #6b6b6b;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}
.chat-select .leftz, .chat-select .leftr, .chat-select.active .leftz {
    position: absolute;
    right: 8px;
    top: 0;
    bottom: 0;
    margin: auto;
    display: none;
}
.chat-select .leftz, .chat-select.active .leftr, .chat-select.active .chat-select-option {
    display: block;
}

.chat-select .chat-select-option {
    width: 210px;
    border-radius: 2px;
    box-shadow: 0 1px 5px rgba(0,0,0,.2);
    background-color: #fff;
    position: absolute;
    bottom: 36px;
    left: -3px;
    z-index: 999;
    padding: 8px 12px;
    max-height: 166px;
    overflow: auto;
    display: none;
}

.chat-select .chat-select-option span {
    display: block;
}
.chat-select .chat-select-option span:hover {
    background: #DFE9F7;
}

.pEvents {
    pointer-events: none;
    color: #999 !important;
    background: #f7fbff;
}

.czkj-more-affairs .czkj-tags-group-out + .czkj-tags-group-out {
    margin-top: 10px;
}

.czkj-marry-declaration {
    padding-bottom: 10px;
}
.czkj-marry-declaration span, .czkj-marry-declaration a {
    cursor: pointer;
    color: #3e9dfd;
}
.czkj-modal-body-declaration {
    padding: 0 20px;
    font-size: 14px;
    line-height: 26px;
    margin-right: -10px;
    height: 100%;
    overflow: auto;
}
.czkj-modal-body-declaration h2, .czkj-modal-body-declaration h4 {
    text-align: center;
    margin: 0;
    font-size: 20px;
    margin-bottom: 10px;
}
.czkj-modal-body-declaration h4 {
    font-size: 14px;
    margin-bottom: 20px;
}
.czkj-modal-body-declaration h3 {
    font-size: 14px;
    white-space: pre-line;
    margin: 10px 0;
}
.czkj-modal-body-declaration div {
    margin-bottom: 10px;
    white-space: pre-line;
}
.czkj-modal-body-declaration div p {
    padding-left: 30px;
    margin: 0;
}
.czkj-modal-body-declaration table {
    border-collapse:collapse !important;
    margin: auto;
    margin-top: 20px;
}
.czkj-modal-body-declaration td {
    border: 1px solid #ccc;
    padding: 5px 15px;
}

.ns-redirect {
    position: fixed;
    left: 0;
    top: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.3);
    display: flex;
    justify-content: center;
    align-items: center;
    z-index: 11;
}
.ns-redirect .ns-content {
    background: #fff;
    background-image: linear-gradient(359deg, #ffffff 0%, #ffffff 33%, #eaf4ff 100%);
    border-radius: 10px;
    padding: 35px 25px;
    text-align: center;
    line-height: 26px;
    font-size: 16px;
}
.ns-redirect .ns-btn {
    display: flex;
    justify-content: space-between;
    width: 240px;
    margin-top: 30px;
}
.ns-redirect .ns-cancel {
    flex-basis: 48%;
    background-color: #f3f5f7;
    border-radius: 20px;
    line-height: 40px;
    cursor: pointer;
}
.ns-redirect .ns-sure {
    flex-basis: 48%;
    border-radius: 20px;
    line-height: 40px;
    background-image: linear-gradient(311deg, #2682e2 0%, #5ca9f7 100%);
    color: #fff;
    cursor: pointer;
}




#czkj-chat li.czkj-ppt {
    padding-bottom: 35px;
    display: none;
}
.czkj-ppt-tip {
    color: #666;
}
.czkj-ppt-content {
    position: relative;
    padding-top: 10px;
    line-height: 28px;
}
.czkj-ppt-level1 {
    position: relative;
    padding-bottom: 10px;
    padding-left: 90px;
}
.czkj-ppt-level1::after {
    content: '';
    position: absolute;
    top: 0;
    bottom: 0;
    border-left: 2px dashed #437af6;
    left: 66px;
    z-index: 1;
}
.czkj-ppt-level1:first-child:after {
    content: '';
    top: 10px;
}
.czkj-ppt-level1:last-child:after {
    content: '';
    bottom: 20px;
}
.czkj-ppt-content.active .czkj-ppt-level1:last-child:after {
    content: '';
    bottom: 47px;
}
.czkj-ppt-level1 .name {
    font-size: 16px;
    position: relative;
    z-index: 2;
}
.czkj-ppt-level1  .name::after {
    content: '';
    position: absolute;
    height: 8px;
    width: 8px;
    background: #437af6;
    transform: rotate(45deg);
    left: -27px;
    top: 11px;
}
.czkj-ppt-level2  .name::after {
    content: '';
    left: -37px;
}
.czkj-ppt-level3  .name::after {
    content: '';
    left: -47px;
    border: 1px solid #437af6;
    box-sizing: border-box;
    background: #eaf5ff;
}
.czkj-ppt-level1 .tip {
    color: #888888;
    line-height: 16px;
}
.czkj-ppt-level1 .tag {
    position: absolute;
    left: 0;
    font-style: normal;
    border-radius: 4px;
    border: solid 1px #437af6;
    padding: 0px 6px;
    line-height: 24px;
    top: 2px;
    color: #437af6;
}
.czkj-ppt-level2 {
    padding-left: 10px;
    padding-top: 10px;
    position: relative;
}
.czkj-ppt-level2 .name {

}
.czkj-ppt-level2 .tip {

}
.czkj-ppt-level2 .tag {
    left: -90px;
    top: 12px;
}
.czkj-ppt-level3 {
    padding-left: 10px;
    padding-top: 10px;
    position: relative;
}
.czkj-ppt-level3 .name {

}
.czkj-ppt-level3 .tip {

}
.czkj-ppt-level3 .tag {
    left: -100px;
}
.ppt-generate {
    position: absolute;
    bottom: -38px;
    left: 0;
    overflow: hidden;
}
.ppt-generate span {
    background-color: #e6edfc;
    border-radius: 6px;
    display: flex;
    padding: 4px 10px;
    cursor: pointer;
    align-items: center;
    margin-right: 10px;
    float: left;
    border: 1px solid #e6edfc;
    white-space: nowrap;
}
.ppt-generate span:hover {
    color: #1145ff;
    border: 1px solid #1145ff;
}
.ppt-generate img {
    height: 20px;
    margin-right: 5px;
}
.ppt-generate .li .img {
    height: 20px;
    display: block;
}
.ppt-generate .li.active .img {
    display: none;
}